FAQ & Shop Policies

Where do I ship from? 

I ship from the US. 

When will my order arrive?

You will be notified when your order has shipped. Please expect 1-2 days for products to ship. 

What shipping method/courier do you use?

I use USPS for all packages. 

When do products restock?

I hope to do more customs but I like to make my own creations from time to time. I will update on social media with any new products I have in stock. 

What if I want a product that is no longer in stock?

If you want the exact product I will do my best to make match the sold out product. If you are wanting that some color scheme, pick a custom slot and let's discuss. 

Can I pay with PayPal and/or card?

Yes, you can pay with either.

Do you ship internationally?

Not at this time. 

Returns/Refunds

All sales will be FINAL. If your product has been damaged in the shipping process please contact me so we can come to a solution. I want you to feel just as good about receiving your product as I did making it. 

Where is the best place to contact you?

I can be reached on my Instagram @constellocean_crafts or by email: [email protected]


I look forward to working with you!